Child Wristband - Oops on Age!
Posted by petebob
#1

I see that the child wristband is for 8yo and under.  I got one for my nephew who will be coming to his first Gencon.   I've learned from my sister that he will turn 9 the month before Gencon.  (Bad Uncle, forgot the month of birthday!)

Do I need to turn this back in and get a regular badge?  They're only coming on Sunday, so I got them a family fun pass to cover the other 4 members of the family.  I'm not sure if/how I can add a 5th to that.

Thanks!

-Pete

Posted by mikeboozer
#2

Please email [email protected]
We will need to refund the wrist band. The Family Fun Package is only good for 4 people so you will need another one to bring a 5th.

Also today is the last day to order anything and have it mailed. Everything ordered after 11:59 EST will be put in Will Call.

Mike Boozer
Customer Service & Event Team Manager
Gen Con LLC

Posted by petebob
#3

Thanks Mike!  Appreciate the info.

Posted by petebob
#4

Just wanted to post back here that Mike got it all worked out splendidly and will have the full family at GenCon 50!   Woot!   

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