Just tried to send an organizing message through Gen Con website and found it difficult to do so.    The messaging feature requires you to input a username.   I have friends and family but they show up under their real name.   How would I be able to get their username in order to message them?   Why this disconnect between the messaging feature and the people you are most likely to use the feature with?   On the friends and family page you should be able to see your connections usernames as well as their real names.

My friend is running into an issue with accepting my request.  He clicks the link, but it doesn't appear in my friend's list.  Is there a waiting period?  Not listed on the page.