Badge sales begin with Gen Con Indy Badge Registration on February 9, 2025, at noon (Eastern). Children 11 and older must have a badge to attend. A child 10 and under who wants to participate in non-kids-specific events will need a badge, in addition to a Wristband.
When badges go on sale and you are ready to purchase your badge, follow these easy steps:
Quick Tip: First, add those folks to your Friends and Family list. This will trigger a friend request to be sent. Once your friend has approved your request, you may select the "Get a Badge" link in the top right of the page and select the badge type you wish to purchase. Then, check each friend's name for whom you want to purchase a badge and add them to your cart before checking out.
Children ages 10 and under can attend Gen Con, but must be accompanied by a Parent or Guardian with a valid Gen Con badge. Every child in attendance must be registered for a Child Wristband. The Wristband will include the parent or guardian’s first and last name in case the child gets lost at the convention. A staff member can easily locate the guardian and reunite the child. When purchasing your badge, you need to register your child for a wristband. See here for instructions to add a child wristband to your order.
The Child Wristband allows you to register your child for events in the "Kid Activities" KIDS category only. If your child wants to participate in additional events outside of “Kid Activities,” they will require a regular badge.
This delivery option provides you with fast three-to-five day shipping for $15 and includes tracking and signature confirmation for your peace of mind.
Quick Tip: Badges purchased on individual accounts are shipped separately. You can have all of your badges shipped in one mailing if you buy them on one account using the Friends and Family list.
Will Call lets you pick up your badges and event tickets at the convention. If you are concerned with spending time in line or plan to attend events that start early in the day, we recommend shipping via USPS.
If you need to exchange or refund your badge, please contact Customer Service. All refund requests must be made by the purchaser by email to [email protected]. All badge refunds are subject to a $10 administrative fee per badge refunded. There are no exceptions. Badges refunded to system credit do not incur a fee. Badges are not eligible to be rolled over to the next year’s show.
Refund requests must include:
Badge types and Game IDs, along with a description of the items to be refunded, are greatly appreciated (e.g., a 4-Day badge and eight generic tickets, or three Saturday badges and three True Dungeon tickets, Game ID#________). You can request a refund of your badge when badge registration opens on February 9, 2025. All badge refund requests must be made by the end of day on June 13, 2025, at 11:59 pm (Eastern). Absolutely no badge cancellation requests will be honored after June 13, 2025, at 11:59 pm (Eastern). Refund requests received before the deadline will be issued a refund and credited back to the original credit card or system credit used for the purchase, less any administrative fees. System credit is non-transferable, non-refundable, and never expires.
All event and generic ticket refunds are subject to a 5% administrative fee for the total sum of tickets refunded. There are no exceptions. Convention event ticket refunds will be managed by Customer Service and only refunded to the person whose name is on the ticket or to the original purchaser. All tickets are only good for the year that they were purchased.
Due to increased call volume and limited resources at this time, you will get a faster response by emailing us with customer service inquiries.
All badge refund requests must be sent by email.
Email: [email protected]Phone: (206) 385-1967