Events in a quantum state
Posted by qwaserity 10 months agoon 5/21/2024 at 8:05 PM
#1

Example: NMN24ND246277

Some tickets have been returned but the event says "SOLD OUT" on the main [GET EVENT TICKETS] screen.

Does this get cleared up after a while? I thought it was on my end but after rebooting and clearing my browser history, the event still is "SOLD OUT".

Thoughts?

Posted by derekguder 10 months agoon 5/22/2024 at 6:26 PM
#2

Please send an email to events@gencon.com with the event details so we can look into it with Dev.

-
Derek Guder
Director of Events
Gen Con LLC

Posted by qwaserity 10 months agoon 5/22/2024 at 8:05 PM
#3

Email sent. I'm sure you'll fix it to prevent confusion (and worse, unsold tickets!!!).

Posted by derekguder 10 months agoon 5/22/2024 at 11:43 PM
#4

Great, thanks for sending us the info - we'll look into it and get it sorted out!

-
Derek Guder
Director of Events
Gen Con LLC

Posted by qwaserity 10 months agoon 6/4/2024 at 3:26 PM
#5

Thank you and your crew for fixing this. Events no longer show as sold out when tickets are returned!

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