Hotel Confirmations? Anyone got them yet?
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Posted by britbrit

I've never gotten email confirmations, I've always had to call and confirm. 
I'm staying at the Hyatt also. 

Posted by milkfromacow

@britbrit,
Ok, so the Hyatt may not send them out, but the Westin did when I stayed there. This year I'm at the Embassy Suites.  It would be nice for them to send the email, because otherwise you don't have the hotel confirmation number, you only have the Gen Con block reservation number and the hotel will have no idea what that number is.
If I don't get an email by tomorrow morning, I'll call Embassy Suites again, because they had no idea who I was about 2 weeks ago. That's when I realized they must not have been transferred yet.
 

Posted by dukejohn

They were just transferred to the Omni. But I don't think they send confirmation emails. I called them.

Posted by braewe

Embassy sent mine today but we are arriving early, on Sunday. We're also out of block but I'm guessing they send everyone's a week out?

Posted by alans dukejohn

dukejohn wrote:
They were just transferred to the Omni. But I don't think they send confirmation emails. I called them.
I also called the Omni to confirm..

Posted by milkfromacow

Yes, I called on the way home yesterday and the Embassy Suites had my reservation. Incidentally, 20 minutes later I got the email confirmation and the reservation appeared on my account.
I would assume if you don't have information now that the Housing Block is closed, you should get on the phone and check with Q-Rooms to see what happened. Check with your hotel first though.

Posted by test4echo

Called the Marriott directly, got my confirmation info from them. Everything is good to go!

Posted by glory

I called the JW today and they said that Qrooms hadn't transferred things over to them. Is that true? The woman I spoke to was not helpful. 

Posted by bori

I called the JW today and they were able to confirm my room.  You should definitely call again.

Posted by glory bori

jigreene wrote:
I called the JW today and they were able to confirm my room.  You should definitely call again.

Thanks... Ill try after work and hope to get someone different on the phone. 

Posted by glory

I called back. I am impatient. This time they confirmed it and sent me an e-mail. I feel better. 

Posted by dreamitdoit

We got an email a week ago saying that we had a reservation at Le Meridien and that one night deposit would be charged today, 7/26. Didn't hear anything yet today and didn't get a charge, so I called. They gave me a verbal confirmation number via phone and sent a confirmation email. They clarified that nothing would be charged until our check-in date. Whew!

Posted by burrfoot72 glory

glory wrote:
I called back. I am impatient. This time they confirmed it and sent me an e-mail. I feel better. 
I know I am a little late responding and you have your answer but my reservation is showing up on my rewards page for Marriott.  I have not received any other kind of confirmation.

Now the next question........has anyone been charged for their first night deposit yet?  I haven't.  

Posted by sh4d0w0fw4r

I broke down and called the JW to check on reservation. They did have it and were at least taking requests for extras (roll away bed for my group). I stayed there last year and no money moved from my bank account until we checked in.

Posted by burrfoot72

I just checked my credit card statement from last year.  Looks like the one night deposit went through the day I checked in and the rest posted the day I checked out.  I guess that answers that question.  

Posted by dukejohn burrfoot72

burrfoot72 wrote:
 
Now the next question........has anyone been charged for their first night deposit yet?  I haven't.  

Yes, we were charged day before yesterday for the Omni.

Posted by bushmaster

I have not been charged yet. 

I don't expect to be charged for the first night until I check-in (or don't check-in).  I expect to be charged for the remainder of my stay when I checkout.

Staying at the Hilton and that is how they usually will handle this.

I maybe surprised.  I will see.

Posted by gfmorse

At the Sheraton this year and they charged for the first night today.

Posted by thejoltess

We are at the Sheraton and have a confirmation e-mail but no charge yet. Might call them because I am paranoid haha. 

Posted by aldctjoc

Huh! I just got notice that my card was charged for the complete stay's worth, not just the one night's deposit. I didn't see that coming.

That's no big deal to me; I was going to get charged no matter what. I'm just surprised the Westin went ahead and charged the entire amount ahead of my stay. Weird.

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