Hotel Confirmations? Anyone got them yet?
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Posted by vutpakdi 8 years agoon 7/30/2016 at 10:14 AM

I noticed that my reservation at the Marriott shows up in my list of reservations at the Marriott website.

Yesterday, I also received an email from someone at the Marriott saying that my card was expired and I needed to send them a new credit card authorization.

Posted by wallbanger7110 8 years agoon 7/30/2016 at 5:11 PM

Deposit hadn't been taken by Thursday (and still hasn't) but called Staybridge and they confirmed - also had to switch card numbers as Capital One proactively replaced my card in response to a reported security breach someplace that I used, which is actually quite cool, though I was a little nervous that it wouldn't arrive at my house in time for me to leave.  Fortunately that didn't happen and all is good.

Posted by mikepmarkey 8 years agoon 8/2/2016 at 6:32 PM

OK maybe it wasn't just me having credit card troubles with reservations this year. I've had a ridiculously hard time getting it fixed.  The housing manager from Q-Rooms sent me an email saying my credit card was denied and they were going to dump my reservation. So I quickly called and fixed it (so I thought).  Then I get a phone call from another person at Q-rooms saying they're going to drop my reservation if I don't change my card information.  The hell? So I have them transfer me to the Sheraton and make sure my cc is correct (it still wasn't).  Then I call the next day to make sure it's all worked out, and the Sheraton still has the incorrect cc number, so I fix it a third time. The incorrect number is nothing like my real number, so I have no idea where it came from.

All the while Q-rooms is telling me that they need to charge the first night as a deposit, and the Sheraton is telling me that's not their policy. 

I just this morning had confirmation from Q-Rooms that my deposit was successfully billed (I checked to make sure) and that my reservation is intact.

Posted by truelink 8 years agoon 8/2/2016 at 6:52 PM

Wow. That sucks.

I still haven't been charged a deposit for my reservation. I had a debit card change due to the Wendy's hack and didn't activate it right away because I was waiting for that deposit charge. Today I just said screw it. If they were going to charge me, they would have done it by now. I updated my card and called the hotel directly (since they have the reservation now) to update my card there. I check in tomorrow; I hope there is no issue with that.

Posted by p3ndrag0n 8 years agoon 8/3/2016 at 8:53 PM

So my CC was charged,  but never got any confirmation email.  Hopefully no issue. I'll find out first thing tomorrow. 

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