4 day badge on friday badge stock
Posted by rch73 6 years agoon 6/29/2018 at 4:56 AM

I just received my badges for gencon 2018 and one of them is incorrect... it says that it's a 4 day badge like all the others but this one is printed on  friday badge stock
.  Who would I contact to get the correct badge? Thanks in advance 

Posted by austicke 6 years agoon 6/29/2018 at 11:58 AM

You should contact Gen Con customer service. Does what you received match what's on your My Packets page?

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Alec Usticke, Fans of Gen Con Facebook Group

Posted by rch73 6 years agoon 6/29/2018 at 1:49 PM

The badge is printed correctly and even says 4 day on the printed portion but the bad card stock is marked friday not 4 day like the others... I did not see a link to customer service on the app... where is it located?

Posted by austicke 6 years agoon 6/29/2018 at 1:54 PM

www.gencon.com/contactus

Posted by roderick 6 years agoon 6/29/2018 at 2:49 PM

or direct: 

Posted by rch73 6 years agoon 6/29/2018 at 3:18 PM

Thank you... just emailed them

Posted by rch73 6 years agoon 6/29/2018 at 6:11 PM

They already responded and are sending out a new badge... ty for the assistant 

Posted by bushmaster 6 years agoon 6/29/2018 at 8:56 PM

If one was wrong, than a whole bunch could be wrong...

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