Posted by
black jack rackham
9 years agoon 1/8/2016 at 4:56 AM
Tried it after I submitted everything and got a 500 error. Just wondering if I did something wrong.
Mark
Anyone else having trouble exporting their events?
Posted by
jerrytel
9 years agoon 1/8/2016 at 2:43 PM
I am getting the same
Posted by
marimaccadmin
9 years agoon 1/8/2016 at 5:10 PM
If you could email customerservice@gencon.com, they may be able to help you. :)
Posted by
black jack rackham
9 years agoon 1/8/2016 at 5:56 PM
Shot em an email, Thanks Marimacc!
Posted by
derekguder
9 years agoon 1/11/2016 at 6:58 PM
Are folks still running into this issue? Anyone else encountering it?
If anyone has the time, can they try to export the events you've submitted and send us a screenshot of any error you might get?
Thanks,
-
Derek Guder
Event Manager
Gen Con LLC
Posted by
black jack rackham
9 years agoon 1/12/2016 at 1:26 AM
Its still doing it for me, Derek. But for some reason it won't let me download the pic of the error. Emailing it to you.
Mark
Posted by
derekguder
9 years agoon 1/12/2016 at 6:39 PM
Thanks. The dev team is looking into it, so I'll pass this along, as well.
-
Derek Guder
Event Manager
Gen Con LLC
Posted by
black jack rackham
9 years agoon 1/12/2016 at 6:44 PM
I should have also mentioned (and just kept forgetting) that if I go into years past events I can get any of them to export, just not this years.
Mark
Posted by
derekguder
9 years agoon 1/13/2016 at 12:25 AM
Looks like this should be fixed now. If anyone was running into an issue, can you try exporting again when you have a chance, and let us know if you're still running into any errors?
Thanks,
-
Derek Guder
Event Manager
Gen Con LLC
Posted by
jerrytel
9 years agoon 1/13/2016 at 7:19 PM
Worked for me yesterday. Thanks!
Posted by
derekguder
9 years agoon 1/13/2016 at 7:36 PM
Perfect. Thanks for checking.
-
Derek Guder
Event Manager
Gen Con LLC
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