Our current Event Organizer needs to step away for personal reasons. We've emailed customer service and the event team and haven't received a response. Just wondering if there's a better contact or something we can do to get the EO switched to someone else in our group?

The Event team is your best (only) bet. They are still approving events, so it may take a little while to get back to you. 

Hello. I'm new here.slope